How to Buy
1. Select an area of the online shop which contains the lamps you are interested in (sort by: room in the house, function, style, etc.)
2. Locate the lamps that interest you the most. Clicking will enlarge the image, and the product description will provide you with all the information you need. If you are left with any further queries, contact us.
3. Select the product that you want. If the product is configurable, make sure you choose your desired colour/measurements/regulation, and add it to the cart. You can carry out the purchase right there, or if you are interested in others you can keep browsing.
4. Enter the necessary contact information for completing the purchase: your name, shipping address and a contact number. If you would like to know r total purchase does not exceed €200, you will be informed of the cost of shipping.
5. Select a form of payment.
6. Confirm the order.
7. You will receive a confirmation email.
We currently accept payment via Credit or Debit card, Paypal and Bank Transfer.
My card has been rejected, why is this? If a card has been rejected, it is generally due to one of the following reasons:
- It may be expired: check that your card has not passed it date of expiry.
- The limit on your card has been exceeded: check you have not exceeded the limit permitted to make purchases in a certain time period.
- Some data may have been entered incorrectly: review and confirm all inputted information in the necessary fields.
You will receive your order at the shipping address that you choose, which can be your home address, your works address – however, we can never send to a post office box. The shipping time is 24 to 48 hours after the lamp has been made. Please, keep in mind that many of the models that we offer are made by hand according to your specifications upon confirming the purchase. Within the product information of each product description, we indicate a number of weeks (1, 2 etc) that it takes to make and send each individual product.
Please call us at +34 96 3018686 Monday-Thursday 8:00A.M.-18:00 P.M, Friday 8:00 A.M. to 14:00 P.M. or write us to firstname.lastname@example.org